UX Research Assistant @ Oculus VR (via Filter)
Redmond, WA // Aug 2017 - present
-Work closely with research scientists to set-up and execute on complex user studies from beginning to end.
-Coordinate and direct resources and equipment between multiple user studies
-Collect, store, and analyze study data and present results to lead scientists.
-Conduct literature reviews and write/submit regulatory documents.
UX Designer @ Republic Development and Design
Sacramento, CA (remote) // Jun 2017 - present
--Work with developers to create UX research test plans, project timelines, test scripts, and screeners, and prototypes for e-commerce web design projects.
-Analyze results of user testing and create reports for both in-house developer team and clients.
-Design report templates and other brand collateral in accordance with Republic's style guide and brand voice.
UX Researcher @ Dive Around the Clock
Seattle, WA // Oct 2016 - May 2017
-Improved alignment of website with user needs by implementing primary user research plan, including heuristic evaluation, user interviews, usability testing, and behavioral observation.
-Led usability testing that enabled the development of site maps and wireframes.
-Analyzed data to create personas and user scenarios/journeys.
-Provided research-based design recommendations that increased click-through to donation and volunteer registration pages and increase users' feelings of trust in the organization.
UX Instructional Associate @ General Assembly
Seattle, WA // Jan 2017 - Apr 2017
-Taught UX research methods, persona creation, journey mapping, and mobile design in an 10-week immersive UX design course.
-Improved user satisfaction with course dashboard site by executing usability tests and interviews to make evidence-based design changes.
-Managed student groups and provided feedback on user research strategy for mobile and web design projects.
-Organized a campus-wide hackathon for 35 students
-Updated and designed curriculum to align with current UX industry standards.
Field Marketing Specialist @ Freelance
Seattle, WA // Oct 2015-Aug 2016
-Devised, organized, and oversaw execution of guerrilla marketing campaigns to drive product awareness and foster brand loyalty.
Child Protective Services Invetigator @ Dept. of Social and Health Services
Tacoma, WA // Sep 2014- Oct 2015
-Conducted forensic interviews to identify core family problems and make legal decisions about child safety in high-stress situations.
-Collaborated with internal/external stakeholders to design safety plans.
-Prepared interview and investigation findings for submission as evidence in criminal court cases in compliance with strict legal deadlines.
Site Coordinator @ Communities in Schools
Lakewood, WA // Aug 2013- Oct 2014
-Collaborated with student, family, school, and community stakeholders to identify core student needs and secure community-level resources for at-risk students.
Research Associate @ Washington State University
Pullman, WA // Aug 2011- Aug 2013
-Managed day-to-day functioning of an NIH-funded research program.
-Oversaw collection, coding, and analysis of qualitative/quantitative study data.
-Authored scholarly publications and presented findings to stakeholder groups.
-Worked with program managers to create and execute on data collection and analysis plans to inform student health services programming.
-Developed user research plans for student health promotion programs.
-Designed, implemented, and evaluated studen health promotion campaigns.
-Wrote briefs/literature reviews to support planning and decision-making.